The Legal Stuff

Privacy Policy for London Language Hub 

At London Language Hub, accessible from www.londonlanguagehub.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by London Language Hub and how we use it. 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@londonlanguagehub.co.uk 

General Data Protection Regulation (GDPR) 

We are a Data Controller of your information. 

London Language Hub legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information: 

  • London Language Hub needs to perform a contract with you 
  • You have given London Language Hub permission to do so 
  • You have given London Language Hub consent to receive marketing materials. 
  • Processing your personal information is in London Language Hub legitimate interests 
  • London Language Hub needs to comply with the law 

London Language Hub will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. Our Privacy Policy was generated with the help of GDPR Privacy Policy Generator. 

In certain circumstances, you have the following data protection rights: 

  • The right to access, update or to delete the information we have on you. 
  • The right of rectification. 
  • The right to object. 
  • The right of restriction. 
  • The right to data portability 
  • The right to withdraw consent 

Log Files 

London Language Hub follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. 

Cookies and Web Beacons 

Like any other website, London Language Hub uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. 

Privacy Policies 

You may consult this list to find the Privacy Policy for each of the advertising partners of London Language Hub. 

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on London Language Hub, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. 

Note that London Language Hub has no access to or control over these cookies that are used by third-party advertisers. 

Third Party Privacy Policies 

London Language Hub’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies? 

Children’s Information 

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. 

London Language Hub does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. 

Online Privacy Policy Only 

Our Privacy Policy (created at GDPRPrivacyPolicy.net) applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in London Language Hub. This policy is not applicable to any information collected offline or via channels other than this website. Our GDPR Privacy Policy was generated from the GDPR Privacy Policy Generator. 

Consent 

By using our website, you hereby consent to our Privacy Policy and agree to its terms. 

Terms & Conditions

1. Fees for are payable on or before the scheduled lesson. A discount of £5 per session for advance payment of 5 or more session is available. Block booked lessons are not refundable, clients may defer pre-paid discounted lessons after notifying the London Language Hub director.

2. We require a deposit of one lesson’s tuition fees to secure your booking.

3. Scheduled tutorials will always take place on the day and time and venue specified in the letter that accompanies these terms and conditions, unless a tutorial is rearranged for a time that is mutually convenient to both tutor and student. Lessons will continue until a mutually agreed termination date.

4. Lessons cancelled by the client with less than 48 hours’ notice will be billed to the client at a rate of no more than 1 hour of instruction.

5. Lessons cancelled by the tutor will not be billed to the client.

6. Although we work within the school curriculum, we do not do homework or assignment questions that are meant to be the student’s own work.

7. We strive to provide the best possible service. However, we will not be held accountable or responsible for the academic success or lack thereof demonstrated by the student/client. Although we will do everything in our power to help grades and skill sets improve, we can offer no guarantee thereto.

8. We are not liable for any direct, incidental, consequential, indirect, special, punitive or similar damages arising out of use of our tutoring service, or any errors or omissions in the content of our materials. You the client specifically waive any and all claims arising out of the use of this tutoring service.

9. All materials we create in-house are copyright. You agree that you will not publish or distribute any portion of any materials without prior written permission from us.

10. Bookings to group classes must be secured by a deposit of at least one session.

11. Participants have a choice of three payment models: Pay As You Go, Termly or Yearly. A pay as you go membership may be terminated at any time, however, missed classes (due to other commitments, sickness etc.) must still be paid for as part of the course.

12. Payments for group classes are non refundable

13. Additional Terms & Conditions might apply to London Language Hub workshops and events. These will be specified at the time of booking.


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